Contact Us

If you are currently encountering technical issues, need assistance with your account, or just need advice for a new device purchase the CUI ITS Department is here to help you! We have a team of technicians available to talk to you during the hours listed below and will be happy to assist you with any needs you may have. We hope to hear from you soon!

We recommend for any urgent requests that the user contacts us by phone, if the request is not urgent please contact us by going to our helpdesk at http://helpdesk.cui.edu/ and report your issue or request service as this will start a ticket for you. Once the ticket has been made we will begin working to resolve your problem.

Phone Number:

(949) 214-3175

Email:

its@cui.edu

Location:

1530 Concordia West, Admin 209, Irvine, CA 92612

Helpdesk:

http://helpdesk.cui.edu/

Meet the Client Team

David Ko

ITS Client Manager

As manager of the Client Team for the ITS department David Ko oversees the operations of client assistance and help. He also manages accounts for the university. as well as the employment of Student Workers for the department.

For assistance with general helpdesk inquiries, account creation, and purchasing David would be glad to assist you. It is recommended that unless there is an emergency that you first contact its@cui.edu, if it is something that David manages directly the ticket will be assigned to him and he will follow up shortly.

Daniel Placencia

ITS Client Supervisor


Ben Vezner

Lead Technician

  • Admin 209 A

Mark Siegert

Student Lead Technician

  • Admin 209 A

Andrew Nguyen

Student Lead Technician

  • Admin 209 A

Emma Jones

Student Lead Technician

  • Admin 209 A

Ethan Gray

Student Lead Technician

  • Admin 209 A

Catalina Tan

Student Technician

  • Admin 209 A