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Occasionally, a technician may ask to remote into your Concordia-issued device to assist with various issues. If you are on a VPN, they will need your "PPP Address" which can be located by following these instructions:
Occasionally, a technician may ask to remote into your Concordia-issued device to assist with various issues. If you are on a VPN, they will need your "PPP Address" which can be located by following these instructions:
In the start menu, search for "CMD" or the Command Prompt.
2. After you are connected to VPN, type "ipconfig /all" without quotes into the command prompt, and hit enter.
3. Under the header "PPP adapter CUI_VPN" you will see an IPv4 Address. That is what IT needs to connect.
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